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AA Dealer Promise

What is the Dealer Promise?
It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.
While the majority of dealers are reputable traders we have taken it to the next level by signing up to the AA Dealer Promise.

What are the promises?
  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by the AA or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by the AA once a year to ensure compliance with this Dealer Promise
  • Enable you to escalate issues to the AA who will mediate between us
  • The AA will make sure we honour our obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles come with 12 months free breakdown cover, make sure you get covered

AA Car Dealer Promise Image
AA Car Logo
At Highline Cars we aim to make buying a car with us as easy and stress free as possible. That is why for that added peace of mind we have linked up with the UK's leading car warranty company to provide the AA Warranty Dealer Care Extended Guarantee products.
Warranty Information
Find out more information regarding the different levels of cover below.

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